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Services

Four disciplines.
One complete system.

Every engagement begins with a clean scope and ends with a running system. We don't hand you software — we hand you outcomes.

01
Business Verification

WhatsApp Business
API Access

Access to the WhatsApp Business API requires navigating Meta's business verification process — a notoriously opaque sequence of steps that trips up most businesses. We have done this enough times to get it right, first time.

We handle the full lifecycle: Meta Business Manager configuration, phone number registration, green tick application, and API key provisioning. You end with a verified, production-ready WhatsApp Business account.

  • Meta Business Manager setup and verification
  • Phone number registration and WABA configuration
  • Green tick (Official Business Account) application
  • API credentials and webhook configuration
  • Wati or custom BSP onboarding
  • Compliance review and policy guidance
Meta Business Suite
Business verification & manager configuration
Wati BSP
WhatsApp Business Solution Provider
WhatsApp Cloud API
Direct Meta API access and webhooks
OBA Verification
Official Business Account green tick
02
Template Engineering

Approved Message
Templates

WhatsApp message templates (HSMs) must be approved by Meta before use. Approval rates vary dramatically based on how templates are structured. We write templates that pass, using language and formatting that Meta's review systems expect.

We build your full library of transactional, marketing, and utility templates — from order confirmations and appointment reminders to promotional campaigns and reengagement flows.

  • Transactional notification templates
  • Marketing and promotional campaigns
  • Appointment and booking reminders
  • Customer support escalation flows
  • Multi-language template variants
  • Dynamic variable mapping and testing
Transactional

Your order {{1}} has been confirmed. Estimated delivery: {{2}}. Reply HELP for assistance.

Appointment

Hi {{1}}, your appointment on {{2}} at {{3}} is confirmed. Reply YES to confirm or NO to reschedule.

Reengagement

Hello {{1}}, new inventory matching your requirements is available. Would you like to review?

03
Chatbot Architecture

AI-Powered Conversation
Design

We design and build AI chatbots that understand your business, your inventory, and your customers — then automate the conversations your team currently handles manually.

From product lookup and qualification to appointment booking and escalation routing, our bots are trained on your operation and deployed on your WhatsApp Business number. Available around the clock, without the overhead.

  • Conversational flow design and scripting
  • AI model integration and training
  • Product and inventory lookup bots
  • Lead qualification and scoring
  • Appointment scheduling automation
  • Human escalation routing and handover
Custom AI Agents
Business-trained conversational AI
Wati Chatbot Builder
Visual flow design and management
Multi-Bot Architecture
Specialized bots per use case
Real-time Escalation
Intelligent human handover logic
04
Systems Integration

End-to-End Workflow
Automation

Your WhatsApp channel is most powerful when it's connected to everything else. We build the integrations that route data between your messaging layer, CRM, inventory systems, and operational tools.

Using n8n and Zapier as orchestration layers, we automate workflows that currently require manual intervention — without building custom software for every connection.

  • n8n self-hosted workflow automation
  • Zapier and Make integration
  • CRM synchronization (HubSpot, Salesforce, Zoho)
  • Inventory and order management connections
  • Google Sheets and Airtable pipelines
  • 3CX VOIP automation and routing
n8n
Self-hosted workflow orchestration
Zapier
Cloud automation and app connections
CRM Connectors
HubSpot, Salesforce, Zoho integration
3CX VOIP
Phone system automation and routing
Engagement Model

How an engagement
actually runs

Every project is different. But the structure is always the same: a defined scope, a fast build, and a clean handover.

— 01

Discovery Call

30 minutes. We map your current communication flows, identify friction points, and assess what's automatable. You'll know exactly what we'd build before any commitment.

— 02

Scoped Proposal

A written scope of work with deliverables, timeline, and fixed fee. No hourly billing. No surprise scope creep. You agree to exactly what you'll receive.

— 03

Build & Deploy

We build in parallel — API provisioning, bot development, integration work — and deliver a production system with full handover documentation and team briefing.

Get Started

Ready to see what's
possible for your business?

Start with a 30-minute discovery call. No sales pitch — just an honest assessment of what automation can do for your operation.